Microsoft Teams Courses

Boost your team’s ability to communicate quickly and effectively for optimal performance on a daily basis.

Live Teams Training (Virtual or On-Site at Your Office)

Our three standard Teams courses include a PDF reference manual where indicated and 30 days of technical support.   Public courses are open to anyone and are delivered online (live and fully interactive).  Speak with the Instructor at any time during the course or use the Chat and Q&A features.  

Private training in Teams is available for your group in a live online format or in-person at your office, in your company meeting room.   Choose a standard Teams course, or build your own custom course by letting us know the specific topics you would like included.  Get in touch for pricing or to book the most convenient time for your team!

105615-1561549636-771964

Microsoft Teams
Course 1: Teams & Chat

$ 350 per person / 7 hours

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Uncover the myriad capabilities of Microsoft Teams beyond meetings in this comprehensive course. 

Accordion Content

Dates & Times

Mon Sep 22, 2025 (9am to 5pm)

Course hours are EST (Eastern Standard Time).  Our Instructors are located in Toronto, Canada.

Course Manual
PDF Course Reference Manual Included

Course Topics

Overview
-What is Teams?
-Signing In

Teams
-Creating a Team
-Adding & Saving Posts
-Using @mentions
-Stream, Praise, Approvals & Forms
-Working with Files
-Creating Channels
-Hiding, Pinning, Moving Teams
-Team Settings, Moderators & Tags
-Adding Tabs

Chat
-Sending messages
-Attaching Files
-Group Chats
-Search & Filter
-Hide, Mute & Pin

General
-Adding Your Own Apps
-Changing Your Settings
-Setting Your Status
-The Activity Feed

105615-1561549636-771964

Microsoft Teams
Course 2: Meetings & Calls

$ 175 per person / 3 ½ hours

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In today’s landscape, mastering the art of participating in and leading Teams meetings is crucial. This course provides insights into scheduling and joining meetings, as well as making calls.

Accordion Content

Dates & Times

Fri Oct 17, 2025 (1:30pm to 5pm)

Course hours are EST (Eastern Standard Time).  Our Instructors are located in Toronto, Canada.

Course Manual
PDF Course Reference Manual Included

Course Topics

Calls
-Adding Speed Dials
-Making Calls
-Setting Your Status
 
Scheduling Meetings
-Private vs Channel Meetings
-The Calendar
-Schedule a Meeting in Teams or Outlook
-Setting Meeting Options
-Using Meet Now
-Joining Meetings
 
Meetings
-Your Audio/Video Settings
-Ways to View Others
-Show Participants
-Using Chat
-Using Reactions
-Meeting Options
-Meeting Notes
-Recording Meetings
-Captions & Transcriptions
 
Post-Meeting
-Recordings & Transcriptions
-Attendance Reports
-Chat & Meeting Notes
-Calendar Event
105615-1561549636-771964

Microsoft Teams
Course 3: Advanced Meetings

$ 175 per person / 3 ½ hours

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Building on the foundations laid in Course 2, this session delves into advanced features of Teams meetings. Explore screen sharing capabilities, configure breakout rooms, conduct polls and Q&A sessions, and gain a comprehensive understanding of various meeting roles.

Accordion Content

Dates & Times

Mon Dec 1, 2025 (1:30pm to 5pm)

Course hours are EST (Eastern Standard Time).  Our Instructors are located in Toronto, Canada.

Course Manual
None

Course Topics

Screen Sharing
-Sharing Your Screen
-Entire Screen / Region
-Sharing Sound and Video
-Whiteboard  
-PowerPoint Presentations
-Remote Control
 
Breakout Rooms
-Setting Up in Advance
-Opening Rooms
-Broadcast and Join a Room
-Designate Others to Manage Rooms
 
Polls / Q&A
-Setting Up Polls
-Launching Polls
-Poll Results
-Setting Up Q&A
-Moderating Q&A
 
Meeting Roles
-Attendees vs Presenters
-Changing Roles
 
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Private Training in Teams
Standard or Customized

Get in Touch!

Private training is a course dedicated to your team only, on the date that works best for you. Choose a standard course or build your own custom course.

Accordion Content

Pick a Standard Teams Course

Any standard Teams course can be delivered to your team in a live online format, or in-person at your office.

Get in touch for pricing or to book the most convenient time for your team!

Build Your Own Course

“Build your own course” means you tell us what topics you would like included in your course.

Get in touch for pricing or to book the most convenient time for your team!

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BeFunky-design (67)
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BeFunky-design (67)
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I'm so glad we hired the Gump team for our training needs... they've saved us from countless hours of tedious and unnecessary work by optimizing our efficiency in every aspect of Excel. We have taken 7 private in-person Excel courses with Gump, and our team is now far more confident using Excel ... thank you so much.
Jill Spriet
Fernlea Flowers
All our employees were always very happy with the training we received from Gump. Excel can be a dry topic, but they made it fun and easy to follow and were very accommodating in allowing us to choose topics for many custom courses this past year. They also provide very professional textbooks for all of their courses.
Lena Sun
Lafarge Canada Inc.
Gump provided excellent training for a variety of skill levels. Michele was willing to travel to our Mississauga and Sudbury facilities and everyone enjoyed her thoroughness and flexibility with learning styles. I'm often asked when the next session will be and I was quickly able to see people apply their knowledge.
Eamonn Doorly
Epiroc
Michele is an excellent instructor and pleasant to deal with. She's very well spoken and explained the steps in a way we were all able to understand and took the extra time if someone needed more help. She also kept it light, entertaining and funny. I highly recommend GUMP for any Microsoft Office training!
Ian Stewart
Detour Gold
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