Outlook

Microsoft Outlook Courses

Most Outlook users underutilize its features. Take control of the world’s most powerful email client today!

Master Outlook. Maximize Productivity.

Our live Outlook courses are delivered via Zoom and open to everyone, with real-time interaction through voice or chat.

Non-members can register for $175 per person. Members pay $0 per person – your organization can become a member starting at just $499/month (billed annually) and receive unlimited, company-wide access to all of our 50+ live public courses — no per-person fees, no limits, no hidden costs. One flat fee covers all the training your entire team needs for a full year.  Secure your membership today and enjoy unlimited learning for your workforce!

Prefer private training? We offer live sessions online or in person at your office. Choose our standard Outlook courses, or tailor the content to focus on what matters most to your team. Get in touch for pricing or to book a time that works best for you.

Both Outlook

Course 1: Getting Started

Course Fee:  Members: $ 0  /  Non-members: $ 175
Course Length:  3 hours

New to Outlook or just need a refresher? This course covers all the basics to help you feel confident and in control—whether you’re just getting started or looking to brush up on your skills.

Accordion Content

There are separate dates for CLASSIC and NEW Outlook. Please verify your version prior to booking. CLASSIC Outlook is the traditional desktop version you’ve used for years, while NEW Outlook has a completely redesigned interface similar to Outlook on the web.
 

Dates & Times

Thu Apr 16, 2026 (9am to 12pm) – CLASSIC
Wed Jul 22, 2026 (1:30pm to 4:30pm) – NEW
Tue Oct 20, 2026 (9am to 12pm) – CLASSIC
Mon Nov 23, 2026 (9am to 12pm) – NEW

Course hours are EST (Eastern Standard Time).  Our Instructors are located in Toronto, Canada.

Course Topics

Overview
-Outlook Components
-Navigating
-What are People and To Do
-Using Search
 
Email
-Creating and Formatting Messages
-Send, Reply and Forward Emails
-Add Attachments
-Setup/Modify Email Signatures
-Create Folders/Move Messages
-Drafts, Sent Items, Outbox, Deleted Items, Junk
 
Calendar
-Calendar Views
-Add Appointment
-Add Meetings & Teams Meetings
-The Scheduling Assistant
-Scheduling Polls (if time permits)
-Sharing Calendars
Both Outlook

Course 2: Time-Savers

Course Fee:  Members: $ 0  /  Non-members: $ 175
Course Length:  3 hours

Get more out of Outlook than just sending emails. Learn smart features, handy tips, and time-saving shortcuts to help you stay on top of your inbox and calendar with ease.

Accordion Content

There are separate dates for CLASSIC and NEW Outlook. Please verify your version prior to booking. CLASSIC Outlook is the traditional desktop version you’ve used for years, while NEW Outlook has a completely redesigned interface similar to Outlook on the web.

Dates & Times

Tue May 12, 2026 (1:30pm to 4:30pm) – CLASSIC
Thu Aug 13, 2026 (9am to 12pm) – NEW
Wed Nov 25, 2026 (1:30pm to 4:30pm) – CLASSIC

Course hours are EST (Eastern Standard Time).  Our Instructors are located in Toronto, Canada.

Course Topics

Useful Features
-Colour Categories
-Quick Parts (Classic only)
-AutoCorrect (Classic only)
-Email Templates
-Flags
-Rules
-Quick Steps
-Conditional Formatting
-Snooze (New only)
-Search Folders
 
Quick Tips
-Customize Simplified Ribbon (New only)
-Using Dictate
-Email Polls
-@Mentions
-The View tab (Classic only)
-View Setting (New only)
-Post in Folder (Classic only)
-Multiple Windows
-Drag and Drop
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Private Training for Your Team

Private training is a course dedicated to your team only, on the date that works best for you. Choose a standard Outlook course or build your own custom course, with the topics you would like included. 

Accordion Content

Pick a Standard Outlook Course

Either course can be delivered to your team in a live online format, or in-person at your office.

Get in touch for pricing or to book the most convenient time for your team!

Build Your Own Course

“Build your own course” means you tell us what topics you would like included in your course.

Use our Master Topic List to select the topics you would like covered in your live online or in-person private course.

Learn more about build your own courses. 

Get in touch for pricing or to book the most convenient time for your team!

Our Clients Love Us

I'm so glad we hired the Gump team for our training needs... they've saved us from countless hours of tedious and unnecessary work by optimizing our efficiency in every aspect of Excel. We have taken 7 private in-person Excel courses with Gump, and our team is now far more confident using Excel ... thank you so much.
Jill Spriet
Fernlea Flowers
All our employees were always very happy with the training we received from Gump. Excel can be a dry topic, but they made it fun and easy to follow and were very accommodating in allowing us to choose topics for many custom courses this past year. They also provide very professional textbooks for all of their courses.
Lena Sun
Lafarge Canada Inc.
Gump provided excellent training for a variety of skill levels. Michele was willing to travel to our Mississauga and Sudbury facilities and everyone enjoyed her thoroughness and flexibility with learning styles. I'm often asked when the next session will be and I was quickly able to see people apply their knowledge.
Eamonn Doorly
Epiroc
Michele is an excellent instructor and pleasant to deal with. She's very well spoken and explained the steps in a way we were all able to understand and took the extra time if someone needed more help. She also kept it light, entertaining and funny. I highly recommend GUMP for any Microsoft Office training!
Ian Stewart
Detour Gold