Microsoft Outlook Courses

Our live Outlook courses provide in-depth knowledge for all skill levels. Pick the one that's right for you, or contact us to design your own!

Choose Your Delivery Style

Our live classes are flexible and accommodating. Click one of the buttons below to browse courses that suit your delivery needs.

Live Online Private Courses

Online classes are 3 hours in length and include a course reference manual and 30 days of technical support.  Private courses are devoted to your team.  $795 flat rate for up to 15 people. 

Learn more about our Online Courses.


Outlook Time-Savers

Nearly everyone uses Outlook today but few people go beyond the basic use of its features.  It’s time to learn just how much more efficient you can become in Outlook by learning some tips & shortcuts.

Quick Parts
-Inserting Building Blocks
-Organize and Delete

-Adding Flags & Quick Click
-Custom Flags and Reminders

-Creating a Quick Rule
-Setting Advanced Rules
-Using Ignore

Quick Steps
-Create / Using a Quick Step
-Edit Quick Steps Dialog box
-Quick Step Menu
-Manage Quick Steps

Some Quick Tips
-Hidden Email Features
-Multiple Windows
-Drag and Drop
-Conditional Formatting
-Keyboard Shortcuts

Contact Us or Register to book the most convenient time for your team!


Build Your Own (Private Online)

Our team is happy to customize your sessions based on your unique needs. Use our Master Topic List to select the topics you would like included in your course. $895 flat rate for up to 15 people for a 3-hour session (volume discounts available).  Learn more.

Private In-Person Courses

In-Person private training is held at your office, in your company meeting room. Choose one of our pre-set 1-day courses or build a completely customized course for your team. For pricing information, please contact us.


Level 1: Getting Started

Outlook is more than just a simple email client. On top of basic inbox functions, this course will also teach you how to use the Calendar, People, Tasks and Notes to keep your day-to-day activities organized.

  • Overview
  • Sending and Receiving Email
  • Creating Folders
  • Calendar
  • Contacts/People
  • Contact Groups
  • Tasks
  • Notes
  • The To-Do Bar

Contact Us or Register to book the most convenient time for your team!


Level 2: Mastering Outlook

Take your productivity to the next level in Outlook. This course looks at time management and many time‐saving features. You will also learn techniques for wrangling large volumes of email into a neat, organized structure.

  • Email Options and Settings
  • Colour Categories
  • Views
  • Using Search and Advanced Find
  • Quick Tips
  • Using Quick Parts
  • Flags
  • Rules
  • Quick Steps
  • Groups
  • The Journal
  • Customizing Outlook
  • Templates
  • Import from Excel
  • Using Email Mail Merge

Contact Us or Register to book the most convenient time for your team!


Build Your Own (Private In-Person)

Use our Master Topic List to select the topics you would like included in your course. Each section shows the approximate time required in minutes or hours. A full day course is 6 hours (360 minutes).

Our Clients Love Us

I'm so glad we hired the Gump team for our training needs... they've saved us from countless hours of tedious and unnecessary work by optimizing our efficiency in every aspect of Excel. We have taken 7 private in-person Excel courses with Gump, and our team is now far more confident using Excel ... thank you so much.
Jill Spriet
Fernlea Flowers
All our employees were always very happy with the training we received from Gump. Excel can be a dry topic, but they made it fun and easy to follow and were very accommodating in allowing us to choose topics for many custom courses this past year. They also provide very professional textbooks for all of their courses.
Lena Sun
Lafarge Canada Inc.
Gump provided excellent training for a variety of skill levels. Michele was willing to travel to our Mississauga and Sudbury facilities and everyone enjoyed her thoroughness and flexibility with learning styles. I'm often asked when the next session will be and I was quickly able to see people apply their knowledge.
Eamonn Doorly
Michele is an excellent instructor and pleasant to deal with. She's very well spoken and explained the steps in a way we were all able to understand and took the extra time if someone needed more help. She also kept it light, entertaining and funny. I highly recommend GUMP for any Microsoft Office training!
Ian Stewart
Detour Gold