Microsoft Outlook Courses

Most Outlook users underutilize its features. Take control of the world’s most powerful email client today!

Online / In-Person Outlook Training

Our standard Outlook courses are 3 ½ hours in length and include a PDF reference manual and 30 days of technical support.   Public courses (open to anyone) are $ 175 per person and are delivered online (live and fully interactive).  Speak with the Instructor at any time during the course or use the Chat and Q&A features.  (Learn more about how our online training works.) 

Private training is available for your team in a live online format or in-person at your office, in your company meeting room.   Choose a standard Outlook course, or build your own custom course by letting us know the specific topics you would like included.  (Learn more about build your own courses.)  Get in touch for pricing or to book the most convenient time for your team!

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Course 1: Getting Started

$ 175 per person / 3 ½ hours

Embark on a journey from the fundamentals, delving into the basics of Outlook. Whether you’re a newcomer, seeking a refresher, or aiming to enhance your proficiency, this course is tailored to elevate your confidence and expertise in using Outlook.

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Dates & Times

Mon Oct 28, 2024 (1:30pm to 5pm)

Course hours are EST (Eastern Standard Time).  Our Instructors are located in Toronto, Canada.

Course Topics

Overview
-Outlook Components
-Navigating
-What are People, Tasks & Notes
-Using Search
 
Email
-Creating and Formatting Messages
-Send, Reply and Forward Emails
-Add Attachments
-Setup/Modify Email Signatures
-Create Folders/Move Messages
-Drafts, Sent Items, Outbox, Deleted Items, Junk
 
Calendar
-Calendar Views
-Add Appointment
-Add Meetings & Teams Meetings
-The Scheduling Assistant
-Sharing Calendars
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Course 2: Time-Savers

$ 175 per person / 3 ½ hours

Unleash the full potential of Outlook! Discover advanced features, tips, and shortcuts to supercharge your efficiency in managing emails and schedules.

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Dates & Times

Tue Nov 19, 2024 (1:30pm to 5pm)

Course hours are EST (Eastern Standard Time).  Our Instructors are located in Toronto, Canada.

Course Topics

Useful Features
-Colour Categories
-Quick Parts
-AutoCorrect
-Email Templates
-Flags
-Rules
-Quick Steps
-Conditional Formatting
 
Quick Tips
-Using Dictate
-Email Polls
-@Mentions
-The View tab
-Post in Folder
-Multiple Windows
-Drag and Drop
-Keyboard Shortcuts
-Quick Calendar Tips
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Private Training for Your Team

Private training is a course dedicated to your team only, on the date that works best for you. Choose a standard Outlook course or build your own custom course, with the topics you would like included. 

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Pick a Standard Outlook Course

Either course can be delivered to your team in a live online format, or in-person at your office.

Get in touch for pricing or to book the most convenient time for your team!

Build Your Own Course

“Build your own course” means you tell us what topics you would like included in your course.

Use our Master Topic List to select the topics you would like covered in your live online or in-person private course.

Learn more about build your own courses. 

Get in touch for pricing or to book the most convenient time for your team!

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I'm so glad we hired the Gump team for our training needs... they've saved us from countless hours of tedious and unnecessary work by optimizing our efficiency in every aspect of Excel. We have taken 7 private in-person Excel courses with Gump, and our team is now far more confident using Excel ... thank you so much.
Jill Spriet
Fernlea Flowers
All our employees were always very happy with the training we received from Gump. Excel can be a dry topic, but they made it fun and easy to follow and were very accommodating in allowing us to choose topics for many custom courses this past year. They also provide very professional textbooks for all of their courses.
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Lafarge Canada Inc.
Gump provided excellent training for a variety of skill levels. Michele was willing to travel to our Mississauga and Sudbury facilities and everyone enjoyed her thoroughness and flexibility with learning styles. I'm often asked when the next session will be and I was quickly able to see people apply their knowledge.
Eamonn Doorly
Epiroc
Michele is an excellent instructor and pleasant to deal with. She's very well spoken and explained the steps in a way we were all able to understand and took the extra time if someone needed more help. She also kept it light, entertaining and funny. I highly recommend GUMP for any Microsoft Office training!
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