outlook courses



Stay Connected with Microsoft Outlook Training

Take control of the world’s most powerful email client.

Choose from two standard course levels or if you have specific topics in mind, create your own course agenda with our Build-Your-Own-Course program.

Training takes place at your office – in your meeting room, on the dates that work best for your team.  We can also bring in laptops for the course.

1 day of training at your office, reference manuals and 30 days of technical support

Outlook is more than just a simple email client. On top of basic inbox functions, this course will also teach you how to use the Calendar, People, Tasks and Notes to keep your day-to-day activities organized. Course Prerequisites: knowledge of basic Windows use and ability to use keyboard and mouse.

What you will learn:

  • Overview
  • Sending and Receiving Email
  • Creating Folders
  • Calendar
  • Contacts/People
  • Contact Groups
  • Tasks
  • Notes
  • The To-Do Bar

Full Course Outline

1 day of training at your office, reference manuals and 30 days of technical support

Take your productivity to the next level in Outlook. This course looks at time management and many time‐saving features.

You will also learn techniques for wrangling large volumes of email into a neat, organized structure.

Course Prerequisites: Outlook Level 1 topics.

What you will learn:

  • Email Options and Settings
  • Colour Categories
  • Views
  • Using Search and Advanced Find
  • Quick Tips
  • Using Quick Parts
  • Flags
  • Rules
  • Quick Steps
  • Groups
  • The Journal
  • Customizing Outlook
  • Templates
  • Import from Excel
  • Using Email Mail Merge

Full Course Outline

1 day of training at your office, reference manuals and 30 days of technical support

Have specific needs, or just want a more personalized experience? Simply send us your list of topics or we can work with you to create a full-day course. Mix‑and‑match Level 1 and Level 2 topics to ensure every person gains valuable knowledge.

Every “build your own course” includes customized reference manuals with your selected topics.

Does Your Team Need Outlook Training?

Outlook is much more than just an Email client

There’s so much more to Outlook than just sending email.   Outlook contains a whole host of features designed to help you manage your time more efficiently and help you work with the large volume of emails that fill our inboxes each day.

Learning to use some of these features will save your team valuable time every day and will help them organize their work with ease.

Most Outlook users don't know it's many time-saving and organizational features.

Basic computer course

Choose The Company With 30 Years Of Experience & Top Industry Instructors

At Gump Training, our instructors are all career professionals with extensive corporate training experience. We pride ourselves on having the best instructors in the industry and our loyal clients are proof that our training solutions work. That's why we’re still here after 30 years.

Our Professional Instructors Are
Dedicated To Helping Your Team Succeed

Get Started With Our Training Assessment

Ensure you choose the right course for your team by using our free Outlook training assessment. This fillable form will show you what each person already knows in Outlook and the features they would like to learn more about. We can evaluate the results and work with you to select the right standard course level, or build the right custom course for your team. All at no charge.

What Our Customers Are Saying

Frequently Asked Questions

A private meeting room with enough space for each person attending and a TV or Projector for the Instructor to use. Some classes also require connection to the internet.
The ideal class size is up to 10 people. We can teach as many as 15, but more than that is simply too many people to provide enough personal attention. Also, as the class size increases, the amount of material that can be covered decreases. We cover topics at the pace of the group – we never leave anyone behind.
Yes! This is essential. To be successful, the training session must be hands-on, with no computer sharing. If you do not have enough (or any) computers available for training, we can bring in laptops for a fee of $ 50 /ea.
Yes. Our “build your own” course program is an entirely new approach to customized training. Simply send us your list of topics or choose from our ‘Master List’ and we will work with you to create a full‑day course that matches your team’s exact needs. Each “build your own” course also includes custom reference manuals tailored to your specific curriculum.
Yes. We offer discounts for groups of 6 or more and for multiple training days. Please contact us for details.
No, we do not have training facilities. Training takes place at your office, in your company meeting room.
We do not have a training center location. Our Instructors travel to you to teach your team at your office – anywhere in the GTA and most places in Southern Ontario.
Yes. We are a corporate training company. We provide training to both private and public sector organizations.
Since we bring the training to you, we do not have pre-set dates. The dates are completely up to you.
Most standard courses are a full day in length, from 9am to 4pm (6 hours of training). For custom training, the course length is up to you; however, our minimum rate is a full day. If you are looking for courses that are less than a full day, we can run multiple classes in a single day – e.g. two half-day classes, or three two-hour classes, etc.

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